Terms and conditions

This section of the website describes the terms and conditions applicable to your use of any of the websites owned by Totem Communication SRL (hereinafter referred to as TOTEM and headquartered in 27 Popa Soare Street, 023981 Bucharest, registered with the Trade Registry under number J40/13710/2003, CUI RO15816821) or developed and/or operated by TOTEM for its partners and clients.


User – any person visiting the website or using its services

Website – any page of the type: website, web page, landing page, platform, web application, webcast platform, etc. that can be accessed via the Internet

TOTEM website  – any website owned by TOTEM or developed and/or operated by TOTEM for its partners and customers.

Personal data – any information related to the User that allows his identification directly or indirectly, such as name, surname, telephone number, e-mail, IP, geolocation and which is collected from the User or provided by him during the use of the website.

Intellectual property rights regarding the website  – all intellectual property rights held by TOTEM or its partners and customers regarding the website.

Website content – texts, pictures, databases, services, logos, any kind of information, etc.

Terms and conditions  – general conditions of use of the website

Information provided through TOTEM websites

TOTEM develops and operates its own websites or those developed and developed for its partners and clients in order to inform its visitors or to provide them with various services.

Your use of any TOTEM website is conditioned by compliance with the general conditions of access and use detailed below (“General Conditions”), as well as by complying with all applicable laws.

Any person accessing this website will have to read the Terms and Conditions presented below, before accessing the website. When you access the website, when you browse and use it, you implicitly and unconditionally accept the General Conditions, which prevail over any other agreement you may have with TOTEM or its partners and customers.

TOTEM reserves the right to change and update at any time the content of this website, as well as the Terms and Conditions of Use, without any prior notice. These changes will come into effect from the moment they are published on the website. In case of divergence or misunderstanding between TOTEM and the User, the Terms and Conditions valid at the time of interaction will apply.

The websites owned by TOTEM are generally presentation websites. The information present on them is both of general interest, made available to users free of charge (public area of websites) and of specific interest to various categories of users (patients, healthcare professionals, etc.) and who may additionally have access to sections of the website based on username and password.

TOTEM websites consider concepts that are not addressable to minors. We do not knowingly attempt to solicit or receive information from minors.

Intellectual Property Rights

The entire content of TOTEM websites (data, images, texts, graphics, symbols, web graphics, scripts, programs and other data) is the property of TOTEM and is protected by copyright law, all rights being reserved. The use of any of the elements listed above without obtaining a prior agreement from the right holders is punishable according to the laws in force. The content of TOTEM websites cannot be reproduced, modified, transferred, distributed, republished, copied or transmitted in any form, including the electronic form without the prior written permission of TOTEM.

The name TOTEM is a registered trademark of TOTEM. Reproduction, imitation, use or application of this trademark without prior authorization from TOTEM or its respective holders constitutes an offense punishable under the laws in force.

Limitation of Liability

TOTEM Company or TOTEM partners and customers cannot be held liable for any direct, indirect, incidental, special damages, including, but not limited to, damages for losses resulting from: the use or impossibility of using the information of its websites. They are offered in the available form without any further guarantees. TOTEM is not and cannot be held responsible for inconsistencies, unavailability or other defects of its websites or their content.

Discharge of liability

By accepting to use TOTEM websites, you expressly and implicitly declare that you understand that you agree with the following: the use of the websites is at your own risk; TOTEM expressly absolves itself of all liabilities of any kind, expressed directly or indirectly, including, but not limited to, indirect sales guarantees or compliance with specifications for a particular purpose. TOTEM does not offer any guarantee that:

– the information will meet all your requirements;

– services will be uninterrupted, timely, secure or error-free;

– the results that can be obtained from using the information of the site will be accurate or reliable;

– the quality of any services, information or other materials obtained by you through the websites will meet all requirements;

– any program error will be corrected;

The user is solely responsible for any damage caused to computer systems or the network from which he accesses TOTEM websites or for any other loss of data, which could be the result of downloading information and services from the content of the websites. No advice or other oral or written information obtained from these websites or through their services constitutes a guarantee, unless expressly stated in the terms and conditions of use.

Link to other websites

Placing a hyperlink to TOTEM websites requires a prior written authorization from TOTEM. If you wish to place a hyperlink to one of our websites, you must therefore contact the person responsible for that website. TOTEM cannot, under any circumstances, be held responsible for making available websites that are subject to a hyperlink starting from TOTEM websites and is not responsible, in any way, for the content, services, etc. available on these websites or starting from these websites.

Applicable law

These Terms and Conditions, as well as any dispute in connection with or arising from the clauses of these Terms and Conditions or from the access / operation / malfunction of the websites are subject to Romanian domestic law. The language of the Terms and Conditions and of the websites is the language of Romanian. In case of dispute, only Romanian courts will be considered competent. The user of the websites agrees to adhere to these Terms and Conditions. The user of TOTEM websites confirms that he has read and accepted these Terms and Conditions. The use of the websites by the customer implies the unconditional acceptance of these Terms and Conditions.


As the owner of its websites, TOTEM undertakes to maintain the confidentiality of the information provided by you when accessing the websites or, as the case may be, when filling in the contact or authentication forms.

TOTEM uses security methods and techniques, but also internal policies and working procedures applicable to employees or transferred to third parties to protect the confidentiality of collected data that will not be disclosed to third parties other than our partners and proxies, except under the law.

Medical information

TOTEM websites may contain information on various medical conditions and their treatment both for the general public and for various categories of patients or healthcare professionals.

Medical information to patients or to the general public is provided for informational purposes only and is not intended to replace advice provided by a doctor or other qualified medical professional. Patients should not use the information contained in it to diagnose a health problem. Patients are advised to always consult a doctor for medical advice or information about diagnosis and treatment.

Protection of personal data

TOTEM websites are created in order to inform Users or other categories of interested persons, to provide various services for various categories of target audience, to promote services and for promotion in the online environment.

In order to ensure the functionality of its websites, TOTEM (as operator, associate operator or processor) collects and uses a series of personal data from website visitors. When you visit TOTEM websites, contact us, authenticate or use our services, you entrust us with your personal information. They can be provided directly by filling in various forms (e.g. contact form – name, email address, etc.) or collected automatically by the web server or through cookies (IP, operating system, browser used, etc.).

We take your privacy seriously. being fully aware that your personal information Your personal data belong to you and we do our best to store it securely through our authorized proxies and carefully process the information you share with us. This data is kept by us under maximum security conditions and for a limited period of time and we delete it or no longer use it when we no longer need it or if you ask us to do so.

We do not use information from you. For other purposes, we never sell lists or email addresses, nor distribute them to anyone other than our partners and proxies, without informing you about this or, as the case may be, without your consent. in this regard.

By browsing our websites or contacting us through the forms on the website, it is considered that you have been adequately informed about the processing of personal data.

You can contact us at any time on the contact details if you want to exercise any of the rights conferred by the legislation in force, and if you want  to know more about how we use your personal data, we invite you to read  the Information Note on personal data protection available on the website. The purpose of this Information Note is to explain to you in detail what data we process, why we process them and what we do with them. This information is important. We hope you will read them carefully.



What are cookies?

The cookie is a small file of letters and numbers that will be stored on your computer, mobile terminal or other equipment of a user accessing the Internet. The cookie is installed by request issued by a web server to a browser (eg Edge, Internet Explorer, Chrome) and is completely “passive” (does not contain software, viruses or spyware and can not access the information on the user’s hard drive).

What are cookies used for?

These files make it possible, among other things, to recognize the user’s terminal and present the content in a relevant way, adapted to the user’s preferences. Cookies provide users with a pleasant browsing experience: eg: – memorizing online privacy preferences, storing authentication data, etc. Also, certain cookies may be used in the preparation of aggregated anonymous statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, excluding the user’s personal identification.

How can cookies be controlled?

Generally, an application used to access web pages allows you to save cookies on the terminal by default. These settings can be changed so that the automatic administration of cookies is blocked by the web browser or the user is informed each time cookies are sent to his terminal. Detailed information about the possibilities and ways of managing cookies can be found in the settings area of the application/web browser. You can also delete, block or disable cookies or change cookie settings directly from the website. Limiting the use of cookies may affect certain functionalities of the website.

You can control and/or delete cookies as you wish, and most browsers allow you to:

  • notify you whenever you receive a cookie
  • see what cookies you have and delete them individually
  • block third-party cookies
  • block cookies of certain sites
  • block all cookies
  • delete all cookies when you close your browser
  • Set your browser to accept cookies from a specific site.

Disabling or refusing to receive cookies can make the website impractical or difficult to visit and use.

You can delete all cookies that are already on your computer and configure most browsers to prevent them from being placed. If you choose to delete cookies, you must keep in mind that any preferences will be lost.

However, you should be aware that some sections of our websites will not be able to be viewed normally if you have set up your browser. reject cookies.

Also, if you block cookies completely, many websites (including ours) will not function properly. Not because we want to, but because some functions of websites (for example, pages where you will need to log in to access content) cannot function properly without the use of cookies. For these reasons, we do not recommend that you block cookies completely when using our websites.

For more details on how we use cookies, please see  the Cookies Policy available on the website.


This set of Terms and Conditions was last updated on 23.10.2023.