Patient support programs
Patient support programs
Patients around the world have important unmet health needs that translate into poorer outcomes of available therapeutic solutions.
Identifying the gaps in the patient journey, from diagnosis to treatment initiation and follow up, allows building patient-focused programs that lead towards better quality of life and treatment outcomes. HCPs participation is an important success driver, carefully considered in program’s design. Different types of interventions can be selected, based on disease and treatment specificities. Education and counselling services are the backbone of patient-support programs, together with assistance in planning and implementing the therapeutic plan agreed with physician.
- Educational calls
- Nurse home visits
- Educational group sessions
- Patient digital platforms (including text & video content and useful tools)
- Digital apps
- Educational printed and support materials
- Psychological counselling sessions
- Patients' schedule to medical appointments
- Support for medical investigations (vouchers) or treatment administration (in partnership with medical facilities)
- Remote patient monitoring tools
- Hotlines
- SMS reminders
- Other support services